Skip to Content

5 Tips for Maintaining Positive Tenant Relations

Kalamazoo Landlord Explaining the Lease to an Elderly TenantThe profitability of owning a Kalamazoo rental property hinges on maintaining good tenant relations. Some of the most costly errors a landlord can do, failing to thoroughly screen their tenants before they move in and forcing a model tenant away due to poor communication or neglect are on the top of the list. Thank goodness there is plenty that property owners can do to detect and retain quality tenants in their rental houses. By using these five tips for good tenant relations, you can keep your tenants and bank accounts happy simultaneously.

1.      Thorough Screening

Pinpointing a quality tenant is the priority and most vital part of tenant relations. This is because quality tenants are willing to help property owners keep the home spotless and well preserved, while bad tenants will often disregard or even initiate troubles that give rise to expensive repairs. There is a giant distinction between a superior tenant reporting real maintenance and safety issues and a tenant that won’t stop bellyaching about every little thing. Scrutinizing a prospective tenant’s past rental history, credit, and other information can bring forth a good idea of how (and how often) they might speak with you, not only how they will deal with the property.

2.      Maintain the Property

Being dedicated to property maintenance and repairs can precipitate good tenant relations. Quality tenants want to inhabit a rental home that is taken care of. These tenants hold in high regard to a landlord who will do regular maintenance without being pleaded with. Additionally, a good landlord acts fast with repair requests. A proactive property maintenance plan has the benefit of rousing tenants to take part in taking care of the rental property as well.

3.      Keep Accurate Records

Keeping a record of every request and interaction with your tenant is not only a realistic plan to monitor the condition of your rental property, but it also aids with tenant relations, as well. Lease documents, addendum, and other paperwork should make plain both the tenant’s and landlord’s responsibilities and both should comply with it. Proper documentation and storage of accurate payment records are vital during budgeting and financial reporting. Nevertheless, it is useful to come up with a course of action to document tenant requests, complaints, and other communications also. In such away, you can give the tenant a chance to report issues when they have to and document your response. Such records will be a vital asset in keeping a clear view of the factual information in the event of a dispute.

4.      Be Responsive

Property owners in Kalamazoo can do a lot to improve tenant retention by responding quickly to their tenants. Encouraging open lines of communication by asking them how things are going and answering queries urgently is a successful plan of action for healthy client relations. Make sure your tenant has an alternative contact for repair requests and emergencies if you know you will not be available.  Being responsive shows your attentiveness in the tenant’s rental experience, something that an excellent tenant will quickly recognize and be grateful for.

5.      Respect Privacy

Tenants desire to happily experience residing in a rental home and respecting their privacy will be of comfort to them. Scarcely anyone looks forward to intrusions or invasive visits, that is why scheduling maintenance and repairs beforehand and around your tenant’s calendar is so important. Keep in mind to make these visits short since it is crucial in forming and maintaining positive relations. In addition, it is of the essence to protect tenant privacy by not talking about their personal details with outsiders. A tenant who perceives that they can trust you to respect their privacy will be far more amenable to working with you to sustain positive relations throughout their tenancy.

In Conclusion

Essentially, caring for good tenant relations is a valuable segment of owning rental properties in Kalamazoo. At the same time, do you want to invest so much time and effort doing that? Why not hire the skilled professionals at Real Property Management Investment Solutions to do it for you? We screen tenants, perform comprehensive property maintenance, and manage tenant relations using the foremost methods of this line of business. For any questions or clarifications, contact us or call us at 616-419-8880 today.

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details